Can the functions in your products be modified or changed?

Yes. Both systems — IS Portal and Busportal — are fully modular. We can adapt the logic, roles, reporting, and integrations to your requirements.

How long does it take to launch a turnkey project?

It depends on the complexity. An MVP website or landing page — 2–4 weeks. A CRM platform — from 6–8 weeks. We always provide a clear work plan.

What is the payment model for CRM: subscription or one-time license?

Currently, only a subscription with regular updates and service is available.

Products ServicesFAQ'sContacts

ready-made CRM solutions and turnkey digital product development

Optimize and automate your business processes with our specialized CRM products for passenger transportation and telecommunications network construction.

We have helped 30+ companies achieve their goals with our products.

Who we are

Volodymyr Kalinin

Co-founder of ITNET

Our team creates technology solutions that automate critical processes, improve manageability, and increase the efficiency of companies in logistics, service, and maintenance industries.

Volodymyr Kalinin

Co-founder of ITNET

Our team creates technology solutions that automate critical processes, improve manageability, and increase the efficiency of companies in logistics, service, and maintenance industries.

/01

20 years on the market

with experience in developing complex CRM systems for business.

/02

500+ users

work in our systems daily.

/03

2 B2B products

with which we automate critical processes and improve the manageability of companies in logistics, service, and maintenance industries.

/04

30+ companies

across Ukraine have already implemented our solutions.

In addition to ready-made solutions, we create digital products from scratch

Kyrylo Biriulov

Co-founder of ITNET

In addition to ready-made solutions, we provide UI/UX design, web development, and custom complex system development services. Our approach is comprehensive: from analytics to launch and support. We don't just create products — we help businesses solve real challenges.

Kyrylo Biriulov

Co-founder of ITNET

/01

Web App's / SaaS

Development of custom CRM, ERP, analytics dashboards, personal accounts, and platforms.

We create complex web systems customized to your business processes.
Everything — from personal accounts to large-scale SaaS platforms.

Development from scratch or evolution of an existing platform

Flexible architecture: from CRM to accounting systems

Roles, access controls, automation logic

Security, scaling, technical support

/04

UI/UX Design

Research, prototyping, logic, style. We prepare full-fledged design systems in Figma.

We design convenient and beautiful interfaces that solve real problems.
We base our work on data, not assumptions.

Audience research, CJM, wireframes

Prototyping and design in Figma

Accessibility, logic, navigation

UX testing and integration with the dev team

/02

E-commerce solutions

that easily scale and integrate with payment systems and CRM.

We develop modern e-commerce platforms for small and medium businesses with flexible integrations and adaptive design.

Online stores, marketplaces, product catalogs

Speed optimization and SEO preparation

Integrations with payment systems, 1C / ERP / CRM

/05

Rebranding and redesign

Modern, functional solutions based on your data.

We update outdated digital products: making them modern, user-friendly, and competitive.

Interface and business metrics audit

Reworking UX structure and UI elements

Implementing new scenarios and logic

Full support — from analysis to launch

/03

Websites that sell

Fast and effective single-page websites with a focus on design, CTA, and conversion.

We develop landing pages and promo sites focused on sales. Every design and content element works toward conversion.

Well-thought-out structure for retaining attention

Strong copywriting + UX that drives action

Integration of forms, CRM, and analytics

/06

Mobile App's

from a UX-oriented design prototype to publishing on the App Store and Google Play.

We create native and cross-platform mobile applications with thoughtful UX, adapted to the specifics of your business.
From idea to publishing on the App Store / Google Play

Prototyping and interface design in Figma

Implementation of complex business logic and integrations

Adaptation for different user types (B2B / B2C)

Full support: testing, updates, maintenance

/01

Web App's / SaaS

Development of custom CRM, ERP, analytics dashboards, personal accounts, and platforms.

We create complex web systems customized to your business processes.
Everything — from personal accounts to large-scale SaaS platforms.

Development from scratch or evolution of an existing platform

Flexible architecture: from CRM to accounting systems

Roles, access controls, automation logic

Security, scaling, technical support

/02

E-commerce solutions

that easily scale and integrate with payment systems and CRM.

We develop modern e-commerce platforms for small and medium businesses with flexible integrations and adaptive design.

Online stores, marketplaces, product catalogs

Speed optimization and SEO preparation

Integrations with payment systems, 1C / ERP / CRM

/03

Websites that sell

Fast and effective single-page websites with a focus on design, CTA, and conversion.

We develop landing pages and promo sites focused on sales. Every design and content element works toward conversion.

Well-thought-out structure for retaining attention

Strong copywriting + UX that drives action

Integration of forms, CRM, and analytics

/04

UI/UX Design

Research, prototyping, logic, style. We prepare full-fledged design systems in Figma.

We design convenient and beautiful interfaces that solve real problems.
We base our work on data, not assumptions.

Audience research, CJM, wireframes

Prototyping and design in Figma

Accessibility, logic, navigation

UX testing and integration with the dev team

/05

Rebranding and redesign

Modern, functional solutions based on your data.

We update outdated digital products: making them modern, user-friendly, and competitive.

Interface and business metrics audit

Reworking UX structure and UI elements

Implementing new scenarios and logic

Full support — from analysis to launch

/06

Mobile App's

from a UX-oriented design prototype to publishing on the App Store and Google Play.

We create native and cross-platform mobile applications with thoughtful UX, adapted to the specifics of your business.
From idea to publishing on the App Store / Google Play

Prototyping and interface design in Figma

Implementation of complex business logic and integrations

Adaptation for different user types (B2B / B2C)

Full support: testing, updates, maintenance

Our products

A comprehensive system for contracting organizations working in the field of connecting, servicing, and attracting subscribers to internet networks, as well as building cellular and fixed-line communication networks.

Optimization and systematization of production processes, simplifying management and control of employee work within the organization.

Administration

Complete warehouse management

• Accounting of inventory items, their availability and movement;

• Control of material write-offs during installation work on orders;

• History of serial equipment movement and location tracking (warehouse, installer's personal inventory, subscriber, or network element);

Find out the cost for my business

Administration

Complete warehouse management

• Accounting of inventory items, their availability and movement;

• Control of material write-offs during installation work on orders;

• History of serial equipment movement and location tracking (warehouse, installer's personal inventory, subscriber, or network element);

Find out the cost for my business

Inventory

Consumable materials control

Restrictions on inventory write-offs according to pre-configured sets linked to work types or request types. This minimizes the possibility of theft and unauthorized use of materials by installers.

Find out the cost for my business

Inventory

Consumable materials control

Restrictions on inventory write-offs according to pre-configured sets linked to work types or request types. This minimizes the possibility of theft and unauthorized use of materials by installers.

Find out the cost for my business

Installation

Working with maps to improve installer logistics

• Ability to organize a central dispatch department for servicing different cities;

• Rapid assignment or reassignment of installers on a route;

• Visual display of free slots for an installer to assign work;

• Minimizing travel time between orders through visual planning on the map.

Find out the cost for my business

Installation

Working with maps to improve installer logistics

• Ability to organize a central dispatch department for servicing different cities;

• Rapid assignment or reassignment of installers on a route;

• Visual display of free slots for an installer to assign work;

• Minimizing travel time between orders through visual planning on the map.

Find out the cost for my business

Quality management

Incident system

An automated incident system that allows you to configure decisions by participants (fine, warning, dismissal), which monitors suspicious actions and dishonest behavior of personnel based on the following parameters:

• Overdue request closure time;

• Repeated failures within a defined period;

• Attempts to write off inventory again;

• Re-registering sold requests by sales agents to another person, etc.

Find out the cost for my business

Quality management

Incident system

• Overdue request closure time;

• Repeated failures within a defined period;

• Attempts to write off inventory again;

• Re-registering sold requests by sales agents to another person, etc.

Find out the cost for my business

Broadband Internet access

Broadband network construction

• Interactive network construction planning on the map: selecting neighborhoods, blocks, or individual buildings;

• Creating linear and point objects, routes and network segments with the ability to group and edit;

• Assigning installation crews to objects with detailed work types and deadlines;

• Flexible management of work sequence and stages to avoid downtime and deadline overruns;

• Crew reporting on completed work with results recorded in the system;

• Visual monitoring of construction progress with the ability to analyze efficiency and current statuses.

Find out the cost for my business

Broadband Internet access

Broadband network construction

• Interactive network construction planning on the map: selecting neighborhoods, blocks, or individual buildings;

• Creating linear and point objects, routes and network segments with the ability to group and edit;

• Assigning installation crews to objects with detailed work types and deadlines;

• Flexible management of work sequence and stages to avoid downtime and deadline overruns;

• Crew reporting on completed work with results recorded in the system;

• Visual monitoring of construction progress with the ability to analyze efficiency and current statuses.

Find out the cost for my business

Increase in employee efficiency by:

30%

/01

Reducing travel time for installers between sites and time spent on orders at client locations.

/02

Increasing the efficiency of request processing by dispatchers.

/03

Request markers on the map, status summaries, zone filtering, and zone blocking.

/04

Financial analytics: payments, penalties, and accounting of installer payments and by department.

/05

IP address analysis allows monitoring and controlling personnel.

/06

Reducing staff turnover through work automation and internal motivation.

/07

Analyzing efficiency and improving results of connections, servicing, and sales.

/08

Monitoring the work of sales agents, advertising agents, and call center operators.

For whom

IS Portal

/01

Construction and engineering companies

• Management of installation and repair crews;

• Connection calendar, routes, execution control;

• Warehouses, material requests, automatic write-offs.

/02

Services with field teams

• Dispatching, request queues;

• Roles: dispatcher, installer, service technician, manager;

• Transparent control over deadlines, payments, loyalty.

/03

Internet providers and telecom

• Agent, sales, and call center monitoring;

• KPI calculation, reporting on connections and payments;

• Full integration with client CRM.

You can explore the system right now

Order an IS Portal demo and see how it works in real time.

The system covers the full cycle of logistics and passenger, luggage, and cargo service.

Trip, passenger, luggage, and parcel management

Online payments and reporting

Built-in analytics

Convenient access for dispatchers, administrators, and drivers

The system covers the full cycle of logistics and passenger, luggage, and cargo service.

Trip, passenger, luggage, and parcel management

Online payments and reporting

Built-in analytics

Convenient access for dispatchers, administrators, and drivers

For whom BUSPortal

/01

Logistics companies

• Parcel, luggage, and cash accounting;

• Delivery tracking, route analytics;

• Driver and dispatcher work monitoring.

/02

Bus carriers

• Trip, driver, and route management;

• Ticket sales, payment control, reporting;

• Internal logistics and vehicle monitoring.

/03

Intermediary agencies

• Integration with the carrier's main CRM;

• Automated sales accounting by channel;

• Commission assignment, payment accounting, execution control.

2 ways to work with Busportal

Choose the solution for your business

/01

CRM Busportal

Email integration that allows processing orders automatically created on other platforms such as BlaBlaCar, BusSystem, and others;

Book and edit bookings, add luggage, transfer or cancel trips — all in a few clicks through the carrier or driver dashboard;

Trip, schedule, and route management;

Ready-made reports on trips, revenue, passenger traffic, financial flows between partners and within the company.

Find out the cost for my business

/02

CRM Busportal + Website

Configure buses (cabins, options, descriptions) — automatically displayed on the website;

Add trips and manage schedules — changes are published instantly;

Manage sales, payments, occupancy — everything in one system;

Forget about manual website updates — everything is configured in the CRM;

Find out the cost for my business

/01

CRM Busportal

Busportal admin panel as a standalone solution. Book and edit bookings, manage trips and routes, and get ready-made reports on cash flow and all necessary analytics.

Find out the cost for my business

/02

CRM Busportal + Website

We will develop a modern website fully integrated with the Busportal CRM system so you can manage online sales and website content directly from the admin panel.

Find out the cost for my business

What you get with BUSPORTAL

A comprehensive solution that covers the full cycle of a transport company's operations: from trip planning and fleet management to payment accounting and analytics. BUSPORTAL automates key business processes, saves time, and ensures transparent control of all operations.

Our clients' questions

Our products are not template CRMs but deeply customized solutions created for specific industries: telecom, logistics, transport. We adapt the system to the client's business processes.

fill out the form and receive a personal consultation for your request.

Email address

office@itnet.lviv.ua

(+380)